TrailEase Terms and Conditions

Terms & Conditions

Welcome to TrailEase. These Terms & Conditions govern your use of our website, products, and services. By accessing or making a purchase through our store, you acknowledge that you have read, understood, and agreed to the following terms. Please review them carefully before placing an order.

General Information

  • TrailEase reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

  • All content, including product descriptions, images, and prices, is subject to correction if errors are discovered.

  • Continued use of our website after changes are made constitutes acceptance of the updated terms.

Products & Availability

  • We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occur, and we reserve the right to correct them at any time.

  • Product availability is not guaranteed. If an item is out of stock after you place an order, we will notify you and provide options for substitution, backorder, or refund.

Pricing & Payments

  • All prices displayed on the TrailEase website are in the currency specified at checkout.

  • Prices are subject to change without notice.

  • Payment must be made in full at the time of purchase using accepted payment methods.

  • We are not responsible for additional fees or charges imposed by your bank, payment provider, or customs authorities.

Shipping & Delivery

  • Customers are responsible for providing accurate shipping details during checkout. TrailEase is not liable for delays, lost packages, or additional costs resulting from incorrect or incomplete addresses.

  • Delivery times are estimates only and may be affected by factors outside our control, such as shipping carrier delays, customs inspections, or weather disruptions.

  • For full details, please see our Shipping Policy.

Returns & Refunds

  • Our Return & Refund Policy outlines the conditions under which items can be returned or refunded.

  • Customers are encouraged to review this policy before making a purchase.

Intellectual Property

  • All content on the TrailEase website, including text, graphics, logos, images, and product designs, is the property of TrailEase and protected under intellectual property laws.

  • Unauthorized reproduction, distribution, or commercial use of our content is prohibited without prior written consent.

Limitation of Liability

  • TrailEase is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability, where applicable, is limited to the purchase price of the product in question.

User Responsibilities

By using our website and services, you agree to:

  • Provide accurate information when placing an order.

  • Use our products responsibly and as intended.

  • Not misuse the website for fraudulent, illegal, or harmful purposes.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which TrailEase operates. Any disputes shall be subject to the exclusive jurisdiction of the local courts.